Built to absorb: readiness in healthcare transformation

Many healthcare organizations have clear strategies and strong alignment yet still fall short when change fails to take hold. This article explores how organizational readiness shapes adoption, why change efforts stall, and what it takes to build the capacity for transformation that actually lasts.
The danger of staying silent about healthcare costs

Hospitals can’t stay silent about rising healthcare costs. Here’s how not owning the narrative creates risk for providers and patients and shapes public perception.
Will AI make the financial side of healthcare easier?

AI is transforming payor-provider dynamics, but not necessarily in providers’ favor. Explore how payor AI investments may increase denials, slow payments, and pressure healthcare margins.
The conversation healthcare keeps avoiding: money

Financial barriers to healthcare access are shaping when — and whether — patients seek treatment. Here’s why healthcare leaders need to address cost directly.
When the fox starts teaching poultry management

When a payor helps shape medical education, the risk isn’t knowledge, it’s normalization. Why UnitedHealth’s role in training physicians should concern us all.
Managed care under pressure: what’s shaping 2026

As healthcare affordability worsens, patients, providers, and payors are responding in different ways. Explore the five forces shaping managed care in 2026.
The annual state of change: why 2026 will test our capacity to activate, not just to change

Learn why many transformations stall quietly and how leaders can build the activation capacity needed to turn change into sustained behavior in 2026.
2025 in managed care: the year the quiet parts got loud

In managed care, 2025 wasn’t shocking. It just made the system’s problems harder to pretend not to see.
Perspective: When a town hall becomes the headline

Unlock Health’s Brian Storts and Rick Toller write that when a town hall meant to build alignment becomes the headline, it reveals something deeper about organizational change.