Healthcare providers need a plan in place before payor negotiations go wrong

railroad tracks with the option for the train to switch tracks symbolizing the need to enter payor contract negotiations with a plan no matter which direction it starts down

Payor contract negotiations can change direction quickly. A conversation that begins with reimbursement may expand into new payment policies, stricter administrative requirements, product changes, or contract language that shifts more risk to the provider. Payors may delay responses, challenge the provider’s value to the network, or wait until deadlines create additional pressure. Providers should expect […]

Your strategic plan is approved. What next?

yellow arrow pointing forward on a gray background meant to symbolize forward momentum in your healthcare strategic plan and where you go next

A healthcare strategic plan can earn executive approval and still go nowhere. The real test begins when leaders must turn broad priorities into decisions, deadlines, ownership, and coordinated work across the organization. Teams need to know what happens first, who is accountable, which resources are available, and how competing demands will be handled. When those […]

People make healthcare transformation real

A resolute cheetah stares across an open plain

Every transformation runs through people. Every single one. Yet the people expected to carry it are often the last to be equipped. We invest in the strategy. We build the roadmap. We align the executive team. We configure the technology. Then, as launch approaches, we hand managers a slide deck, a few talking points, and […]

Q2 2026 payor earnings show a more selective approach to growth

Red sky at sunset

Q2 2026 payor earnings showed it was a pretty good quarter for the country’s largest health insurers. Financial performance generally improved, several companies increased their full-year outlooks, and some of the medical-cost pressure that dominated managed-care results over the past year showed signs of becoming more manageable. The more interesting story was happening in membership. […]