Shared risk. Who’s carrying it now?

four red dice tumbling on a black background

ACA premium increases and higher out-of-pocket limits in 2027 leave patients facing unaffordable bills — and hospitals sharing more of the financial risk.

Why healthcare change management fails after the announcement

leaves changing in various stages of color from green to red to yellow and orange symbolizing healthcare change management and what you need to do so adoption doesn't stall

Healthcare organizations often put enormous effort into announcing change. Leaders build the strategy, prepare presentations, schedule town halls, and explain what will happen next. Then attention shifts to the next priority. Employees are left to interpret what the change means for their roles. Managers field questions they may not be ready to answer. Teams must […]

How to build a healthcare crisis communication plan

life ring tied to a post symbolizing what you need in your healthcare crisis communication plan

A healthcare crisis can change how patients, employees, physicians, and community members see an organization in a matter of hours. When information is slow, inconsistent, or unclear, trust can erode before leaders have had time to fully understand what happened. That is why a healthcare crisis communication plan is essential. It gives leaders a clear […]

Healthcare providers need a plan in place before payor negotiations go wrong

railroad tracks with the option for the train to switch tracks symbolizing the need to enter payor contract negotiations with a plan no matter which direction it starts down

Payor contract negotiations can change direction quickly. A conversation that begins with reimbursement may expand into new payment policies, stricter administrative requirements, product changes, or contract language that shifts more risk to the provider. Payors may delay responses, challenge the provider’s value to the network, or wait until deadlines create additional pressure. Providers should expect […]

Your strategic plan is approved. What next?

yellow arrow pointing forward on a gray background meant to symbolize forward momentum in your healthcare strategic plan and where you go next

A healthcare strategic plan can earn executive approval and still go nowhere. The real test begins when leaders must turn broad priorities into decisions, deadlines, ownership, and coordinated work across the organization. Teams need to know what happens first, who is accountable, which resources are available, and how competing demands will be handled. When those […]