What is your managed care contract actually worth?

A negotiated rate isn’t what you actually collect. Learn how a payor contract review can reveal denials, underpayments and delays that erode contract value.
Healthcare providers need a plan in place before payor negotiations go wrong

Payor contract negotiations can change direction quickly. A conversation that begins with reimbursement may expand into new payment policies, stricter administrative requirements, product changes, or contract language that shifts more risk to the provider. Payors may delay responses, challenge the provider’s value to the network, or wait until deadlines create additional pressure. Providers should expect […]
Your strategic plan is approved. What next?

A healthcare strategic plan can earn executive approval and still go nowhere. The real test begins when leaders must turn broad priorities into decisions, deadlines, ownership, and coordinated work across the organization. Teams need to know what happens first, who is accountable, which resources are available, and how competing demands will be handled. When those […]
Prior authorization reform: what providers should measure

Prior authorization reform may reduce requirements without reducing administrative burden. Learn what healthcare providers should measure to determine what really changed.
The hidden cost of bad payor contract language and how to fix it

Poor payor contract language can weaken reimbursement and create avoidable disputes. Learn which terms deserve closer review and how providers can respond.
Stop managing reputation. Start building it.

Healthcare reputation management goes beyond crisis response. Learn how health systems can build trust through strategy, investments, actions, and proof.
The No Surprises Act created a very expensive surprise

The No Surprises Act promised patient protections. Years later, millions of payment disputes are creating a costly administrative burden for providers.
People make healthcare transformation real

Every transformation runs through people. Every single one. Yet the people expected to carry it are often the last to be equipped. We invest in the strategy. We build the roadmap. We align the executive team. We configure the technology. Then, as launch approaches, we hand managers a slide deck, a few talking points, and […]
Q2 2026 payor earnings show a more selective approach to growth

Q2 2026 payor earnings showed it was a pretty good quarter for the country’s largest health insurers. Financial performance generally improved, several companies increased their full-year outlooks, and some of the medical-cost pressure that dominated managed-care results over the past year showed signs of becoming more manageable. The more interesting story was happening in membership. […]