Resources

Unlock Health has deep experience in managed care consulting, revenue strategy, contract performance and negotiations, benchmarking, analytics, and strategic communications

More than halfway through 2025, how good were our predictions?

At the start of 2025 we published our predictions for six key areas to watch in managed care. More than halfway through the year, we check in to see how we did.

Months later: Have health insurers delivered on their prior auth promises?

Health insurance companies pledge prior authorization reform, yet providers face ongoing delays and distrust, highlighting the gap between promises and reality.

Learn from North Carolina’s model before other states follow suit

North Carolina is rolling out a "no cost" surgical benefit this fall. Here's what providers in and out of North Carolina need to know.

The Pivot: The (im)perfect storm hospitals face in 2026 and 2027

In the next 18-24 months, headwinds facing healthcare providers will become a full-blown hurricane. Unlock CEO, Brandon Edwards, explores factors that must be addressed as providers prepare to weather the coming storm. One thing is certain — there is no time to waste.

Becker's webinar: 9/24 at 1 p.m. CT

In this webinar from Becker's, Unlock's Ben Fuqua and Kevin Thilborger explore how to factor changing reimbursement levels into targeting and growth planning.

What the heck is going on with MLR and the health insurance business?

Unless patients suddenly stop incurring health insurance claims, there's only one place left for payors to go to get control of rising medical loss ratios: providers. By understanding this, providers can better prepare for what's ahead.

What does Authentic Healthcare Marketing mean in the context of payor/provider issues?

As contract disputes between payors and providers grow more frequent — and more public — the principles of Authentic Healthcare Marketing play a critical role in helping patients, employers, and communities understand what’s happening and what it means for their access to care. This essay explores how health systems can lead with authenticity to communicate clearly, build trust, and navigate moments of disruption.