Resources

Unlock Health has deep experience in managed care consulting, revenue strategy, contract performance and negotiations, benchmarking, analytics, and strategic communications

The danger of staying silent about healthcare costs

Hospitals can't stay silent about rising healthcare costs. Here's how not owning the narrative creates risk for providers and patients and shapes public perception.

Will AI make the financial side of healthcare easier?

AI is transforming payor-provider dynamics, but not necessarily in providers’ favor. Explore how payor AI investments may increase denials, slow payments, and pressure healthcare margins.

New Book from Unlock Health Executives Asserts Financial Uncertainty Is a Major Barrier to Healthcare Access

The cost of care is playing a bigger role in healthcare decisions than ever before. This new book tackles how healthcare providers can build patient trust by talking openly about the price of care.

The conversation healthcare keeps avoiding: money

Financial barriers to healthcare access are shaping when—and whether—patients seek treatment. Here’s why healthcare leaders need to address cost directly.

The Price of Care: A Healthcare Leader’s Guide to Building Trust Through Health Insurance and Financial Literacy

In The Price of Care: A Healthcare Leader’s Guide to Building Trust Through Health Insurance and Financial Literacy, Brandon Edwards and Kevin Thilborger explore why financial fear is reshaping the patient experience — and why healthcare organizations must start communicating more clearly about the financial side of care.

Disciplined acceleration in healthcare transformation

Moving faster doesn’t guarantee better results. Like the cheetah, speed works best in strategic bursts. Brian Storts explains how disciplined acceleration prevents activation fatigue in healthcare transformation.

Q4 2025 payor earnings: what they said — and what it means for providers

In Q4 2025 earnings calls, payors signaled a move toward more margin discipline. Lower MLR guidance, tighter utilization, and more admin friction are coming. Providers should pay attention.